Software Icon

Satisfaction

And Performance Reviews

Welcome to the PC Matic Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

 Go Back

Welcome to the Satisfaction Reviews

See below results for reviews relating to MICROSOFT CORPORATION surface book.

Search For Computers By Brand

MICROSOFT CORPORATION surface book Satisfaction Reviews

Average Satisfaction
 
  3.47 out of 4

Percent Freezing
15%

Percent Slow
20%
Make
MICROSOFT CORPORATION
Model
surface book
PC Type
Portable
Total Votes: 1361
2%
 
4%
 
39%
 
55%
 


Date Comments Satisfaction
7/12/2023 1:17:19 PM reinstalled after computer crash
 
  4.00 out of 4
8/22/2023 5:18:53 PM reinsrall
 
  4.00 out of 4
4/10/2016 11:55:49 PM Display driver fails at times (page fault in non-paged area). Some applications have too small or tiny icons in tool and status bars (WP X7 ex.) and none of the settings will alter this.
 
  4.00 out of 4
6/6/2016 11:56:30 PM Win' 10 and Surface Book are the best. Gorgeous looking and easy to use with plenty of features that are properly organized and for the most part work as advertised (though I have not used all).
 
  4.00 out of 4
2/21/2019 8:02:45 PM na
 
  4.00 out of 4
6/26/2022 11:38:27 AM This has been the most reliable laptop I have ever owned.
 
  4.00 out of 4
1/13/2022 6:27:52 PM feel safe
 
  4.00 out of 4
2/21/2022 10:17:43 AM runs good
 
  4.00 out of 4
1/4/2020 10:51:57 PM new
 
  4.00 out of 4
7/21/2019 6:42:22 PM this is an excellent computer!
 
  4.00 out of 4
6/29/2020 2:09:40 PM I just got it. So answers ar guesses
 
  4.00 out of 4
4/24/2020 2:58:27 AM So far very happy with PC Matic on my Desktop. Going to be uninstalling Avast that I have had for years. Thanks!
 
  4.00 out of 4
4/6/2020 11:48:52 AM Never had a problem with the computer. Holds a ton of photos which was one reason I bought it.
 
  4.00 out of 4
10/3/2021 1:34:04 PM very fast, easy to transport long lasting battery
 
  4.00 out of 4
8/3/2021 4:15:33 PM it is really fast
 
  4.00 out of 4
3/27/2021 6:34:27 PM Windows Surface - Has been a good co9mputer.
 
  4.00 out of 4
10/22/2020 9:16:51 PM Great
 
  4.00 out of 4
12/30/2018 10:13:41 PM Has been great until recently. Must have picked up a virus or something. Cursor would just vanish and then it would resist even forced shutdown. Thats when I bought your program!
 
  4.00 out of 4
2/21/2019 8:06:09 AM its been fine
 
  4.00 out of 4
3/12/2019 9:00:29 PM The computer is new
 
  4.00 out of 4
3/12/2019 12:46:35 AM Everything seems to work as it is suppose to with this computer. It starts up very quickly compared to other computers.
 
  4.00 out of 4
3/14/2019 1:45:29 PM hi
 
  4.00 out of 4
9/14/2017 12:25:50 AM Recent purchace, but so far very happy with this surface book.
 
  4.00 out of 4
6/17/2019 12:40:50 PM This is the only spamware,antivius ransomware software I will ever use. Great product
 
  4.00 out of 4
6/27/2019 1:05:56 PM New Surface Book from Microsoft replaces prior one as its battery was "blowing up".
 
  4.00 out of 4
9/26/2017 10:57:28 PM Awesome computer
 
  4.00 out of 4
12/15/2017 5:15:58 PM Surface Book rocks
 
  4.00 out of 4
12/16/2017 4:00:15 PM s
 
  4.00 out of 4
1/12/2018 1:46:22 PM Use pc matic on 6 computers.I am having trouble with windows 10 and having to reinstall windows 10 and pc matic
 
  4.00 out of 4
1/11/2018 11:31:45 AM brand new pc
 
  4.00 out of 4
1/31/2018 10:33:44 AM Made in the USA
 
  4.00 out of 4
2/10/2018 4:07:53 PM Itr is far and away superior to any mac notebook
 
  4.00 out of 4
4/4/2018 4:41:14 PM It is fast enough and steady enough for my needs
 
  4.00 out of 4
4/10/2018 6:05:52 PM This computer is very reilable but it keeps giving me blue screens. sometimes in the double digits each day.
 
  4.00 out of 4
3/21/2018 12:02:03 PM got a message that said my data may be comprimised, do not reboot. i rebooted and am installing . Thought it was already installed but turns out i was running unprotected.
 
  4.00 out of 4
10/31/2016 3:11:16 PM getting acquainted with windows 10 stand alone solid state drive and its features.
 
  4.00 out of 4
2/23/2017 3:30:33 PM It's brand new. I love it!
 
  4.00 out of 4
3/29/2017 3:38:04 PM So far I love it, but it is brand new, so we will see.
 
  4.00 out of 4
2/18/2017 12:26:10 PM The best performing Windows PC I have ever built or owned.
 
  4.00 out of 4
3/5/2017 11:22:35 AM easy to reinstall if your pc crashes
 
  4.00 out of 4
3/8/2017 1:28:07 PM Best computer I have ever had. Great keyboard. Great pen. Super powerful and super light. Highly recommend.
 
  4.00 out of 4
7/29/2017 10:34:16 AM The Microsoft SurfaceBook with touchscreen and backlite keyboard, and fast processor and screen quality is a great improvement.
 
  4.00 out of 4
5/22/2017 8:39:44 AM I just bought it, but researched its capability. I think it fits my needs.
 
  4.00 out of 4
6/19/2017 5:37:55 PM Perfect
 
  4.00 out of 4
9/21/2016 1:56:57 PM it is new.
 
  4.00 out of 4
4/15/2016 10:50:15 PM New computer
 
  4.00 out of 4
6/11/2016 9:23:50 AM Laptop is sleek, small and extremely fast.
 
  4.00 out of 4
12/10/2015 9:54:39 AM It's Windows10 to which I'm still trying to get accustomed to and learn - kind of frustrating.
 
  4.00 out of 4
11/16/2016 6:56:26 AM surface book - won't buy anaother
 
  3.00 out of 4
1/1/2016 10:41:18 PM I really don't know, I just installed it
 
  3.00 out of 4
7/3/2016 12:32:59 AM Temds to lag every now and then. Shouldn't happen as it is new and has 8GB RAM.
 
  3.00 out of 4
4/17/2017 8:04:10 AM just got it tough to call right now
 
  3.00 out of 4
5/22/2017 7:44:10 PM havent used it enough yet to give a review. But so far So Good
 
  3.00 out of 4
6/10/2017 12:04:29 AM difficult to navigate
 
  3.00 out of 4
6/24/2017 7:55:21 PM zzz
 
  3.00 out of 4
4/2/2021 12:51:56 PM I have had some issues over the years with it. Wish I could easily add more memory
 
  3.00 out of 4
3/9/2017 1:16:38 AM doesnt work the mouse well.
 
  3.00 out of 4
12/19/2016 11:07:45 AM It's brand new so I have a lot to learn
 
  3.00 out of 4
11/30/2016 6:42:58 AM Looses internet connection on sleep recovery, difficulty reconnecting. Requires frequent restarts.
 
  3.00 out of 4
4/15/2018 4:19:20 PM to soon to tell if i really like it
 
  3.00 out of 4
4/8/2018 1:03:37 PM I'm somewhat satisfied. Haven't had enough usage time to properly answer these question. I must admit the installation of the software left a lot to be desired. I'm not totally sure that the installation went well. I recieved several error message indicating some error or the other, but popup box allowed me to continue. Still skeptical about the installation.
 
  3.00 out of 4
1/31/2018 3:24:38 PM I haven't used it very much so don't have a real opinion on whether to be satisfied or not.
 
  3.00 out of 4
2/5/2018 12:59:21 PM I like this laptop because I can detach the screen. this was a major sellin feature to me.
 
  3.00 out of 4
1/22/2018 4:48:37 PM New Surface Notebook
 
  3.00 out of 4
12/2/2018 2:47:43 PM prefer apple products as windows based pc's are more unstable than Apple.
 
  3.00 out of 4
10/16/2017 4:38:31 AM CPU getting high and the surface tablet very hot when 2 or 3 applications are on.
 
  3.00 out of 4
10/3/2017 6:14:25 AM When using Excell the computer freezes up oftin
 
  3.00 out of 4
2/7/2019 6:27:19 AM feel its running slow sometimes
 
  3.00 out of 4
3/22/2019 2:49:04 PM don't like windows 10
 
  3.00 out of 4
6/7/2019 4:56:33 PM This Microsoft Surface computer is quite reliable.
 
  3.00 out of 4
4/22/2019 3:25:31 PM Slow. Cumbersome
 
  3.00 out of 4
10/26/2018 9:15:06 PM I just re-imaged this computer. I purchased it from my ex-company and had to wipe it to get rid of all the old companies setup.
 
  3.00 out of 4
7/10/2018 10:35:34 PM Slow to load file explorer and new folders
 
  3.00 out of 4
7/16/2018 8:01:27 PM computer has stopped readining my external hard drive and I dont know why.
 
  3.00 out of 4
5/22/2018 8:55:02 AM it has gotten bugs a couple of times. It's relatively new. Wouldn't buy one again.
 
  3.00 out of 4
8/27/2020 9:50:40 PM You are asking ne to fill out a survey when I havent usded the product
 
  3.00 out of 4
6/11/2020 8:59:05 PM could be faster
 
  3.00 out of 4
6/10/2021 2:56:46 PM I just got it
 
  3.00 out of 4
6/17/2021 4:52:02 PM It is ok,but it is getting older and is a bit slow unfortunately.
 
  3.00 out of 4
9/30/2019 7:20:22 PM not sure yet
 
  3.00 out of 4
6/29/2020 3:14:48 PM Need to free up storage space, sometimes opening Excel files I get a pop up saying the file is corrupt and cannot open, and then it opens the next time I try it.
 
  3.00 out of 4
3/15/2020 2:14:30 PM So far, so good.
 
  3.00 out of 4
4/15/2020 9:25:20 AM IT isn't that old, but it starting to show wear and tear. Also, I feel there isnt' enough storage on it.
 
  3.00 out of 4
3/30/2020 7:41:03 PM Sometimes internet browsing seems slow.
 
  3.00 out of 4
6/9/2020 1:12:34 PM first use
 
  3.00 out of 4
5/16/2020 1:29:54 PM New laptop, still checking it out. I'm very satisfied with PC Matic. Thank you.
 
  3.00 out of 4
12/6/2019 11:41:23 AM first scan...will evaluate
 
  3.00 out of 4
6/23/2022 8:59:49 AM Love the PC but it has become very slow.
 
  3.00 out of 4
2/19/2021 9:19:52 AM It has started locking up when I use QuickBooks online. I haven't noticed any other lock up issues. I cannot tell if it just that program or if there is something else going on.
 
  3.00 out of 4
6/17/2018 12:58:50 AM Performs better then I expected, only concern is battery life...
 
  3.00 out of 4
7/30/2022 11:19:01 AM Trackpad (touchpad)broken, use USB mouse or touchscreen.
 
  3.00 out of 4
6/26/2023 12:54:57 PM not enough memory to run some game systems
 
  3.00 out of 4
4/10/2023 6:46:54 PM popup for money to protect from unknown source
 
  3.00 out of 4
1/2/2023 10:00:58 PM I just received this from my sister. I don't know yet.
 
  3.00 out of 4
12/19/2022 12:53:59 PM it was not as automatic as I guess I was expcting buyt simple enough.
 
  3.00 out of 4
12/20/2022 10:22:46 AM long time to start the installation
 
  3.00 out of 4
5/20/2022 8:13:10 PM Getting old and computer now runing correctly
 
  2.00 out of 4
9/1/2023 12:27:55 PM haven't had this software long enough to be satisfied.
 
  2.00 out of 4
3/1/2022 1:00:55 PM Its slow
 
  2.00 out of 4
12/18/2019 8:01:05 AM Having various problems with streaming and staying connected with printer. Need to reboot occasionaly
 
  2.00 out of 4
6/29/2020 7:45:19 PM at times the monitor portion goes black and fan continues to run until battery is exhausted. electrical adapter and back of monitor gets extremely hot during all of this.
 
  2.00 out of 4
7/16/2020 10:39:53 AM tempermental
 
  2.00 out of 4
5/12/2020 7:48:51 PM Intermittent issues recognizing USB or Flash card when inserted Most times when going to scroll down to read something it scrolls and scrolls and scrolls and eventually stops...no control to stop it.
 
  2.00 out of 4
4/23/2020 11:35:01 AM Too soon to tell of my satisfaction. I just installed the program and trying to get the results and you send me this survey. I'm not happy about that. Send me a questionaire in the future after I've had a chance to see your softwares performance. I'm very frustrated because my email account was hacked and you want this survey from me. I need to get my computer up and running before I'm in the calm frame of mind to answer your survey questions.
 
  2.00 out of 4
2/29/2020 8:29:55 PM Seems very slow at times and poor battery life. Also, freezes up from time to time.
 
  2.00 out of 4
7/15/2021 8:22:29 PM just learning software
 
  2.00 out of 4
4/23/2021 11:46:13 AM virus on my computer not detected and removed.
 
  2.00 out of 4
8/15/2018 4:41:36 PM surface computer. too propriatery
 
  2.00 out of 4
9/30/2018 8:40:21 PM at times it freezes or the touchscreen will not work
 
  2.00 out of 4
11/9/2017 11:01:56 AM I keep getting unwanted virus programs that want to be installed on computer
 
  2.00 out of 4
1/20/2018 4:38:32 PM Had to do a complete recovery twice
 
  2.00 out of 4
1/15/2018 6:09:08 PM still dont know
 
  2.00 out of 4
4/14/2018 10:21:32 AM Returned for service twice, this is a refurbished replacement.
 
  2.00 out of 4
3/26/2017 6:05:58 AM seems to be slow connections to internet
 
  2.00 out of 4
3/1/2017 10:10:14 PM seems to be slow
 
  2.00 out of 4
7/20/2017 4:03:55 PM very slow problem with streaming video
 
  2.00 out of 4
6/28/2017 12:19:01 AM glitches
 
  2.00 out of 4
9/12/2016 7:27:19 PM Application performance seems slow
 
  2.00 out of 4
12/30/2015 6:06:23 AM Just started running slowly
 
  2.00 out of 4
2/7/2016 12:24:38 PM explorer edge locks up
 
  1.00 out of 4
7/7/2017 8:11:55 AM it does everything i need it to do and more
 
  1.00 out of 4
6/28/2017 12:26:44 AM it responses before I touch it a simple movement will flit through random pages. It is so magnetic that paper clips stick to it unwanted.
 
  1.00 out of 4
2/6/2017 8:40:00 PM goes slow
 
  1.00 out of 4
2/12/2017 8:58:58 AM slow internet downloads
 
  1.00 out of 4
10/11/2017 4:09:56 AM Easy quick and great resolution screen touch
 
  1.00 out of 4
4/4/2018 1:43:14 AM ?????????????????????????????????? ??????????????????????? 2????????????
 
  1.00 out of 4
9/30/2017 10:00:16 PM slow as shit and email for apple will NOT work. Sick of MS and Apple not being more compatible
 
  1.00 out of 4
7/2/2018 2:15:19 AM Very fast
 
  1.00 out of 4



USA Based Support

Unlimited Calls With a Technology Expert

Support Unlimited from PC Matic includes support and tech coaching via Phone, Email, Chat and Remote Assistance for all of your technology needs on computers, printers, routers, smart devices, tablets and more.
Annual Price
$100
Learn More

PC Matic Newsletter

Our weekly newsletter is packed with computer tips & tricks. As a bonus, receive monthly emails with exclusive offers.

Software

Support

Libraries

Forums